HOW TO ORDER

Simply click on the product you require and add to basket - some soaps have other fragrance options so just add which one you want. Payment is automatically through paypal but if you do not wish to pay via paypal just simply print checkout page and send together with your payment (either cheque or postal order). If paying by cheque please allow time for this to clear.

DELIVERY

All products are made to order. I endeavour to start making orders on the day they are received, but I can't be super-efficient all the time. Therefore, unless otherwise notified, I aim to dispatch all orders within 7 - 10 working days of receiving your order. If an order is urgent, please let me know.

POSTAGE AND PACKING

All deliveries are made using Royal Mail. If you are local then I may deliver myself and refund the postage cost. Postage and packaging costs are calculated automatically depending on the cost of your order. This only applies to mainland UK shipping. You always know exactly what your order will cost to post before you confirm payment.

GOODS AND RETURNS

I recommend that you use your products as soon as possible as the fragrance and colour may fade in time. They may also vary slightly in colour, shape and appearance to the images shown.

If you wish to return any item of your order, you must do so within 14 days of receipt. Once I have received the item I will be happy to refund the value of the products in full or exchange them for goods to the same value. Returned items must be in the same condition and packaging as they were sent to you. I regret that I cannot refund or replace any product that has been opened and used, unless the item is faulty. The customer is responsible for all postage and packing costs, unless the item is faulty

CONTACT

If you wish to contact me please use the online contact form or alternatively you can write to me at Donna Donelan, 13 Stanley Road, Totton, Southampton, Hampshire, SO40 3PS

AND LASTLY

Enjoy!